You’re sitting there, writing code for another feature request and a message pops in. You know it’s important, since it’s a direct message. You glance at the notification and see the words:
Dev: “You broke the build…”
You click the notification and get taken to the 1-on-1 chat, where you read:
Dev: “You broke the build, you fix?
Short and to the point. An efficient message. Perhaps not the most effective though, since you’re sitting there and scratching your head. You’re feeling annoyed. Not because you broke the build, nor that this person let you know about it. It’s because you can’t seem to get hold of the feeling of the person behind the message.
Are they irritated? Maybe mad? Possible stressed out? None of the above? The uncertainty of this can easily put you in a negative state of mind, and that won’t help with collaboration. Continue Reading